CAT004 | SOFT SKILLS RE DEFINED
In this competitive employment landscape, job success is no longer simply a function of paper qualifications or hard skills. As employers push for optimal productivity from staff teams, the importance of soft skills, also called emotional intelligence, people skills, or 21st-century skills has been identified as being more important than hard skills in the hiring and / or promotion decision.
Each participant will complete a 60 min personality assessment ahead of the session where the results will help shape the content and style of the workshop. The results ultimately will be shared with Employers to aid ongoing training and development of staff in front end and middle of house roles.
Practical, real world examples and robust role play will help participants understand the impact of soft skills on team cohesion, productivity and ultimately corporate success. And offer real strategies for the development and refinement of the soft skills required in our robust, post covid work environment.
Course Dates / Time (In Person Sessions)
24 February, 2023
$349.00 per participant (includes the cost of assessment)